PSY 620 PSY620 PSY/620-Building Common Ground.docx- Snhu
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PSY 620 PSY620 PSY/620-Building Common Ground.docx- Snhu
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PSY 620 PSY620 PSY/620-Building Common Ground.docx- Snhu
PSY 620 PSY620 PSY/620-Building Common Ground.docx- Snhu
Next, a person needs expectations. If a workplace has certain values and needs then expectations are required from the employee in order for those values and needs to be met. They need to be shared with the employees and then implemented and showed by the managers. This not only shows the other employees that the expectations are there but they are also being used by others. Another big thing in effective communication is having the conversation based upon evidence and not judgment.Conversational are based upon evidence when the information provided is factual, concrete, proof, free of emotional influence, intended for growth, and when it is provided for the benefit of the other person (Greene, 2013). Conversations that are done in investigations are more like inquiries and questioning because there is an issue that needs answering. These questions have five things in order for them to be powerful and get answers that will fully help to answer the issue that is being investigated. First, the situation needs to be paraphrased from what has been said and done in order to propel it into a new direction.
PSY 620 PSY620 PSY/620-Building Common Ground.docx- Snhu
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