COM 539 COM539 COM/539 ENTIRE COURSE HELP – UNIVERSITY OF PHOENIX
COM 539 Week 1 Email Introduction & The Sales Process
Part 1
You are a sales representative who is contacting a prospective client you have never met. You want to introduce yourself and your product or service via email and set up a time to discuss things further.
Write a 250- to 350-word email in which you introduce yourself and your product or service to the new client. The email also needs to include a request to follow up by phone or in person.
Part 2
Write a 350- to 700-word paper in which you examine your choice of communication style for the introductory email and its role in the sales process. Be sure to do the following in your paper:
· Describe the relationship between your chosen communication style and adaptive sales techniques.
· Explain how not knowing your clients personality and other attributes affects your choice of communication style.
· Describe how the sale process develops during the course of an interaction with a customer. What role does an effective introduction play in this process?
Format your assignment consistent with APA guidelines.
COM 539 COM539 COM/539 ENTIRE COURSE HELP – UNIVERSITY OF PHOENIX
COM 539 Week 2 The Elevator Pitch
Identify a product that you would like to sell and the customer or audience to which you will deliver your sales pitch.
Write a 200- to 250-word written elevator pitch. The elevator pitch should include:
• “Hook”
• The problem
• The solution
• Your product’s differentiation
• Value
Format your assignment consistent with APA guidelines.
COM 539 COM539 COM/539 ENTIRE COURSE HELP – UNIVERSITY OF PHOENIX
COM 539 Week 2 Negotiation, Persuasion, and Sales Presentation
Share, among team members, examples of experiences making significant purchases that required negotiation such as a car purchase, home purchase, etc.
Create a 12- to 16-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, that includes the following:
• Did the sales people connect emotionally during the sales process? Provide examples from the members’ experiences of successful or failed attempts.
• Did the sales people appear to use active listening? Provide examples of how this was done or areas of opportunity to do this.
• Did the sales people engage in negotiation during the sales process?
• Did the sales people engage in using persuasive techniques during the sale?
• Provide examples of persuasion and negotiation. How were these different?
• Were any objections conveyed? How did the sales people handle objections? Was a purchase ultimately made or did the sales people fail to overcome the objections?
• Did the sales people seem ethical and trustworthy? Why is this important in the sales process?
Format your presentation consistent with APA guidelines.
COM 539 COM539 COM/539 ENTIRE COURSE HELP – UNIVERSITY OF PHOENIX
COM 539 Week 3 Sales Prospecting Strategy
Create a 10- to 15-slide Microsoft® PowerPoint® presentation in which you develop a Sales Prospecting Strategy. In this presentation you will include the following:
• -Discuss methods for identifying perspective clients. –
• -Explain when and where to start prospecting.
• -Examine how to use competitive analysis.
• -Discuss the role of competitive analysis in prospecting and the sales process.
• -Analyze the uses of Customer Relationship Management (CRM) systems.
• -Identify potential CRM systems.
• -Recommend a CRM system and include the rationale for the recommendation.
Format your presentation consistent within APA guidelines.
