BUS 680 BUS680 BUS/680 ENTIRE COURSE HELP – ASHFORD UNIVERSITY

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BUS 680 BUS680 BUS/680 ENTIRE COURSE HELP – ASHFORD UNIVERSITY

BUS 680 Entire Course

BUS 680 Week 1 DQ 1 Training Preferences

BUS 680 Week 1 DQ 2 Learning Theories

BUS 680 Week 1 MHC Case Study

BUS 680 Week 2 DQ 1 Design Consulting

BUS 680 Week 2 DQ 2 Domtar Case Study

BUS 680 Week 2 Hardware Store Case Analysis

BUS 680 Week 3 DQ 1 Games & Simulations

BUS 680 Week 3 DQ 2 Classroom-based Learning Experience

BUS 680 Week 3 CSS Case Analysis

BUS 680 Week 4 DQ 1 Tips for Trainers

BUS 680 Week 4 DQ 2 Review Questions

BUS 680 Week 4 Jim’s Case Analysis

BUS 680 Week 5 DQ 1 Resistance to Training

BUS 680 Week 5 DQ 2 KSAs

BUS 680 Week 5 IMP Case Analysis

BUS 680 Week 6 DQ 1 Evaluating Learning

BUS 680 Week 6 DQ 2 Final Paper Summary

BUS 680 Week 6 Final Paper

BUS 680 BUS680 BUS/680 ENTIRE COURSE HELP – ASHFORD UNIVERSITY

BUS 680 Entire Course (June 2020)

BUS 680 Week 1 DQ 1 Motivating Employees (Graded 50/50)

BUS 680 Week 1 DQ 2 Knowledge, Skills, and Attitudes (KSAs) (Graded 50/50)

BUS 680 Week 2 Training Needs Analysis(Graded 145/150)

BUS 680 Week 2 DQ 1 Needs Analysis(Graded 50/50)

BUS 680 Week 2 DQ 2 Levels of Analysis(Graded 50/50)

BUS 680 Week 3 Assignment Training Design Proposal (Graded 137/150)

BUS 680 Week 3 Discussion Training Delivery( Graded 47/50)

BUS 680 Week 3 Discussion Training Design (Graded 50/50)

BUS 680 Week 4 Assignment Training Development (Effective Feedback Skills for Managers) (Graded 142/150)

BUS 680 Week 4 Discussion Types of Trainee (Graded 50/50)

BUS 680 Week 4 Discussion Training Methods (Graded 50/50)

BUS 680 Week 5 Exam (Graded 50/50)

BUS 680 Week 5 Discussion Engaging Participates (Graded 50/50)

BUS 680 Week 5 Discussion Effective Facilitation (Graded 50/50)

BUS 680 Week 6 Discussion Training Evaluation (Graded 50/50)

BUS 680 Week 6 Discussion Training Effectiveness (Graded 50/50)

BUS 680 Week 6 Final Paper The Training Program (Fabrics, Inc) (Graded 225/250)

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BUS 680 Week 1 DQ 1 Training Preferences

Training Preferences. Discuss the type of training you would prefer and why. Use Figure 3-6 on page 82 to help you start your discussion, but do not limit it to only those characteristics. When responding to at least two of your classmates’ postings, discuss what accounts for the differences and similarities in your training preferences.

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BUS 680 Week 1 DQ 1Motivating Employees (Graded 50/50)

A major influence on job performance is motivation. There are several theories explaining the concept of motivation (expectancy theory, ERG theory, reinforcement theory, etc.). Select one of the following three scenarios to use as a framework for your discussion. In your post, apply a specific motivational theory to one of the three scenarios. Complete an analysis of the motivational theory using the scenario as a framework for your discussion.

Scenario A
You are a manager at a manufacturing plant forced to reduce 25% of its workforce due to budget constraints caused in part by the increased prices of a raw material. The vast majority of the tasks once performed by employees are now outsourced to India. Consequently, your remaining workforce has suffered a significant lack of motivation. It is your task to move the remaining team forward under the current circumstances ensuring weekly quotas are reached and none of the production numbers suffer.

Scenario B
You are a call center representative working at a mortgage company struggling to keep up with the increased regulations and compliance guidelines imposed to better control this industry. Recently, a junior level manager was promoted to a Vice President (VP) position, much to the surprise of all the employees. The employee perception was that the promotion was unfair and that the chosen candidate lacks the experience and the “people skills” required to excel in the new role. The first few emails from the newly promoted VP set the stage for a less flexible, “numbers driven” environment, potentially negatively impacting employees’ work-life balance. You desperately need this job as a single parent raising three kids.

Scenario C
You have been employed at the same company for 20 years. You have come to terms with the fact that you have no promotional opportunities here and you are at a “dead end job.” You contemplated changing jobs a few times in the last few years, but some of the reasons you stay include a manageable work load, flexible work hours, friendly co-workers, and a supportive upper management team. Yet, you are not motivated to go above and beyond the expectations identified for your position and job description.

Your initial post should be 250 to 300 words. Use this week’s lecture and the course text as a foundation for your initial post. Incorporate the following article into your discussion: The Top 9 Things That Ultimately Motivate Employees to Achieve (Links to an external site.).

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

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BUS 680 Week 1 DQ 2 Knowledge, Skills, and Attitudes (KSAs)(Graded 50/50)

Review the Training in Action 1-3 scenario titled, “Training Needs in the Student Registration Office” in Chapter 1 of the Blanchard and Thacker (2013) text. Assume that you were hired to develop a training program for the Customer Service Representatives (CSRs) as described in the scenario.

Identify four of the most important KSAs (Knowledge, Skills, and Attitudes) a training program for the CSRs must address and include your reasoning for selecting these. Discuss the specific activities to be performed in the five phases of the training process model: Analysis Phase, Design Phase, Development Phase, Implementation Phase, and Evaluation Phase.

Use this week’s lecture as a foundation for your initial post. Incorporate into your discussion the transfer of training concepts from the Jaidev and Chirayath (2012) article with an emphasis on pre-training, during-training, and post-training activities. Utilize concepts from the Develop a Training Plan video and the Blanchard and Thacker (2013) text in your discussion. Your initial post should be 250 to 300 words.

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BUS 680 Week 1 DQ 2 Learning Theories

Learning Theories. There are more theories of learning and motivation than have been described in the text. Do a search for a learning or a motivation theory that is not in the text. Write a summary of the theory and suggest how it could be used in training. Respond to at least two of your classmates’ postings.

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BUS 680 Week 1 MHC Case Study

MHC Case Study. Read the “Strategic Planning at Multistate Health Corporation” case on pages 51-57 and answer the case questions on pages 56-57

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BUS 680 Week 2 DQ 1 Design Consulting

Design Consulting. Conduct an Internet search to identify a company that provides training design consulting services. Discuss the design process. Respond to one of your classmates’ postings. In your response, compare and contrast the design process of the company you chose and the one your classmate chose. Do these comparisons in terms of the design process approach.

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BUS 680 Week 2 DQ 1 Needs Analysis (Graded 50/50)

Needs Analysis [CLOs: 1, 3]. Read the following scenario:

A manager says, “We need a training course on time management. We have 30 field representatives coming in for a conference next week and only 20% of them are actually meeting their goals. This is disappointing because they had the training four months ago but still have not met their overall goals in sales and customer service. I want you to give them a half-day training on time management.”

Provide a detailed description of how you would respond to and proceed in this situation. In your post, respond to the following questions:

• What is the purpose of a training needs analysis (TNA)?

• How do you determine when needs analysis should be conducted?

• Is it always necessary to conduct a TNA?

• What methods and tools would you use to help this manager?

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?

• What differences or similarities do you see between your initial discussion thread and your classmates’ postings?

• What are the differences or similarities in the specific methods and tools you would use to help this manager compared to those identified by others?

• Analyze the methods and tools chosen by others. Do you agree or disagree with the choices? Why or why not? Provide examples where possible.

Your reply posts should be a minimum of 150-250 words each.

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BUS 680 Week 2 DQ 2 Domtar Case Study

Domtar Case Study. Reread the Domtar Case Study (p.1-3) from Chapter 1. Answer Case Analysis question 1 on page 207.

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BUS 680 Week 2 DQ 2 Levels of Analysis (Graded 50/50)

Levels of Analysis [CLOs: 1, 3].. Discuss the differences between, and the relationship among, the following levels of analysis: organizational analysis, operational analysis, and person analysis. Do more than provide a basic definition. Generate at least two important questions to ask when conducting each level of analysis. Identify at least two techniques, sources of data, or methods to collect data for each level.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?

• What differences or similarities do you see between your initial discussion thread and your classmates’ postings?

• How do the questions you have generated for each level of analysis compare to those identified by others?

Your reply posts should be a minimum of 150-250 words each.

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BUS 680 Week 2 Hardware Store Case Analysis

Hardware Store Case Analysis. Read the Case Analysis on pages 147-148 and answer the questions that follow.

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BUS 680 Week 2 Training Needs Analysis(Graded 145/150)

Training Needs Analysis (TNA) [CLOs: 1, 3]. Presented at the end of chapters 4, 5, 8 and 9 of the Blanchard and Thacker (2013) text, are examples of what would be done in a real situation regarding a small business that requested training. Review the Fabrics Inc. example at the end of chapter 4. In the Fabrics Inc. example, Blanchard and Thacker (2013) have demonstrated, needs analysis, the first phase in the Training Process Model.

In an 800 to 1,000 word paper (excluding the title and reference pages), discuss the strengths and weaknesses of the approach and what might be done differently using the Fabrics Inc. example. Identify the sources of data used in the analysis. Discuss how closely the approach correspond to the ideal model presented in the Blanchard and Thacker (2013) text. Consider the advantages and disadvantages of the assessment methods used. Then, describe at least two additional methods that could have been used, providing rationale as to why these methods could be used.

Your paper should include an introduction (a thesis statement and a preview of your paper), APA formatted headings to organize and identify each section of your paper, and a conclusion paragraph including restatement of the thesis. An Abstract is not required. Your paper must be formatted according to APA style as outlined in the Ashford Writing Center. Your paper must also include citations and references for the Blanchard and Thacker (2013) text and at least three scholarly sources from the Ashford University Library.

The paper

• Must be 800 to 1,000 words, double-spaced in length (excluding the title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.

• Must include a separate title page with the following: o Title of paper

o Student’s name

o Course name and number

o Instructor’s name

• Must use at least three scholarly sources in addition to the course text from the Ashford University Library.

• Must document all sources in APA style as outlined in the Ashford Writing Center.

• Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.

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BUS 680 Week 3 Assignment Training Design Proposal (Graded 137/150)

Training Design Proposal [CLOs: 1, 2, 3]. Imagine that you are tasked with the development and delivery of a two-day training workshop for 100 managers on how to use effective feedback skills when delivering one-on-one performance reviews to employees.

In an 800 to 1,000 word paper (excluding the title and reference page), construct a proposal that identifies three specific learning objectives, a discussion of the content the training would entail, methods to be used (e.g. lecture, case study, role play), and the instructional media and equipment required and explains why. Specify the logistical arrangements, such as type of room setup, that can enhance or undermine the content and interaction between participants. Assess the impact that room set up has upon communication within the group.

Take into consideration:

• Length of workshop (2 days)

• Number of trainees (100)

• Learning objective (developing effective feedback skills)

Your introductory paragraph must include a clear and concise description of the training. Tables, graphs and charts may be used. APA formatted headings should be used to organize and identify each section of your paper. An Abstract is not required. Your paper must be formatted according to APA style as outlined in the Ashford Writing Center. Your paper must also include citations and references from the Blanchard and Thacker (2013) text and at least three additional scholarly sources.

The paper

• Must be 800 to 1,000 words, double-spaced in length (excluding the title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.

• Must include a separate title page with the following: o Title of paper

o Student’s name

o Course name and number

o Instructor’s name

o Date submitted

• Must use at least three scholarly sources in addition to the course text from the Ashford University Library.

• Must document all sources in APA style as outlined in the Ashford Writing Center.

• Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.

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BUS 680 Week 3 CSS Case Analysis

CSS Case Analysis. Read the Case Analysis: Training for Customer Service Specialists on pages 258-260. Answer the case questions on page 260.

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BUS 680 Week 3 Discussion Training Delivery (Graded 47/50)

Training Delivery

Consider your best workplace learning experience. Describe the training delivery

method(s) used and identify the factors that contributed to making it an effective

workplace learning experience. Then, consider your worst workplace learning

experience. Describe the training delivery method(s) used and identify the factors that

contributed to making it an ineffective workplace learning experience. Discuss what you

would suggest to make each workplace learning experience more effective.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for

your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one

additional scholarly source to support your discussion.

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BUS 680 Week 3 Discussion Training Design (Graded 50/50)

Training Design [CLOs: 2, 4, 5]. For this discussion, imagine that you are designing a 4-hour leadership development training session. Identify specific learning objectives for your training session. Conduct an Internet search to identify the types of games and business simulations that are available.

Select one game or business simulation appropriate for your audience and learning objectives. Provide a brief description, detailed rationale, and thorough analysis of the game or business simulation as it pertains to your specific audience and learning objectives. Do not simply cut and paste from the Internet source.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?

• What differences or similarities do you see between your initial discussion thread and your classmates’ postings?

• Ask each other questions about why the specific game or simulation was selected.

• How does the chosen game or simulation apply to other situations?

• What are the differences or similarities in the specific game or simulation you selected compared to those identified by others?

• Analyze your classmates’ chosen game or simulation. Do you agree or disagree with the choice? Why or why not? Provide examples where possible.

• What are the differences or similarities in the learning content objectives for your training session compared to those identified by others?

Your reply posts should be a minimum of 150-250 words each.

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BUS 680 Week 3 DQ 1 Games Simulations

Games & Simulations. Do an Internet search to identify the types of games and business simulations that are available. Select one and provide a description and an analysis of it. Discuss the learning content objectives. Respond to at least two of your classmates’ postings

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BUS 680 Week 3 DQ 2 Classroom based Learning Experience

Classroom-based Learning Experience. Think about your best classroom-based learning experience and list the things that made it such a good experience. Then, think about your worst classroom-based experience and list the factors that made it such a bad experience. Respond to at least two of your classmates’ postings.

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BUS 680 Week 4 Assignment Training Development (Effective Feedback Skills for Managers) (Graded 142/150)

Training Development

Last week, you submitted a proposal for the design of a two-day workshop to train

managers on how to use effective feedback skills when delivering one-on-one

performance reviews to employees. Design a 15-20 slide PowerPoint presentation that

would be used in this training workshop (excluding the title and reference slides). Use

the features of PowerPoint to effectively present the material to managers. Create a

professional visual using various design elements, such as: background, color, font

style, animations, transitions, audio, images, etc. Include approximately 50 words of

speaker notes on each slide (a total of approximately 750-1,000 words). These notes

are the a facilitator’s script. Identify at least three specific learning objectives for this

training (making any necessary modifications to the learning objectives that were

submitted in the proposal last week).

Your introductory slide must include a clear and concise description of the training. Your

presentation must also include citations and references from the Blanchard and Thacker

(2013) text and at least three additional scholarly sources. Your final submission should

include: 1) the PowerPoint with facilitator notes, and 2) a comprehensive APA-formatted

Word transcript of all slide notes/ facilitator’s script (a total of approximately 750-1,000

words), including a reference page.

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BUS 680 Week 4 Discussion Training Methods (Graded 50/50)

Training Methods [CLO: 2]. There are several instructional methods and activities that can be used to deliver training. As a trainer, you should have a broad awareness of different kinds of instructional methods so that you can recommend and utilize the most appropriate solutions for the specific learning objectives.

List and describe three types of training methods. What type of activity is it? What types of activities precede and follow it? What learning style(s) does this activity accommodate? What adult learning characteristics does this activity incorporate? Discuss the pros and cons of each method.

Lastly, using Bloom’s taxonomy, create a training objective for each instructional method. Be sure to consider the specific skills and knowledge to be learned in the training in order to appropriately apply each instructional method.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

• What did you learn from the posting?

• What additional questions do you have after reading the posting?

• What clarification do you need regarding the posting?

• What differences or similarities do you see between your initial discussion thread and your classmates’ postings?

• Ask each other questions about why the specific training methods were selected.

• How do the types of training methods selected by your classmate apply to other learning style(s)?

• Analyze your classmates’ training objectives. Do the learning objectives describe the key conditions, observable performance/behavior, and set the standard for performance? What modifications would you suggest to ensure that trainees understand the expectations clearly?

Your reply posts should be a minimum of 150-250 words each.

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BUS 680 Week 4 Discussion Types of Trainee (Graded 50/50)

Types of Trainees

A successful trainer needs to effectively engage various types of trainees and adapt quickly in the learning environment to meet their needs. Chapter 8 of the Blanchard and Thacker (2013) text lists and offers tips on dealing with different participant personalities.

Review the three scenarios below. Discuss how you would effectively engage and manage each group of participants in a 2-day training seminar. Apply two to three specific adult learning principles and/or techniques to each of the scenarios listed below.

Scenario A
Your colleague is a training specialist who has just concluded an activity on techniques for overcoming challenges in the classroom. He clearly understood the content, but did not ask questions of the group to confirm their understanding. In addition, when explaining activities, the directions were not clear and there was never an opportunity to ask for clarification. What constructive feedback would you give to your colleague?

Scenario B
Your colleague is a department manager who has just opened a training session. Her opening included group introductions, but she went directly into presenting content. About an hour later, a few participants began talking out of turn. What feedback would you give to your colleague on the impact this may have had on participants, and what could have been done differently to avoid this situation?

Scenario C
Your colleague is a human resources manager who just completed an activity followed by a group discussion. The activity went well, but the debrief did not. As the facilitator, he had trouble getting the group to answer his questions. The group did not appear to be very engaged. What feedback could you give him on how he could get participants to participate?

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

Respond to at least two other posts regarding items you found to be compelling and enlightening. To help you with your reply, please consider the following questions:

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BUS 680 Week 4 DQ 1 Tips for Trainers

Tips for Trainers. Conduct a search of the Internet to identify tips for trainers in dealing with difficult trainees. Compare the types you find with the types identified in the text. If different, compare those you found with those in the text and offer an explanation as to why you think they were not included. If types are similar, compare how the text and Internet site suggest handling these types, noting any differences and explaining which method you prefer. Respond to at least two of your classmates’ postings

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BUS 680 Week 4 DQ 2 Review Questions

Review Questions. Answer one the following questions for review from the course text (p. 364):

a. Assume that you were the training manager in the Westcan case (Chapter 4, p.139). How would you suggest evaluating the training, assuming they were about to conduct it as suggested in the case? Be as specific as you can.

b. Of all the designs presented in Appendix 9-1, which one would you consider to be most effective while also being practical enough to convince an organization to adopt it? If your design involved representative sampling, how would you accomplish it?

Respond to at least two of your classmates’ postings.

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BUS 680 Week 4 Jim’s Case Analysis

Jim’s Case Analysis. Read the Case Analysis on pages 322-323 and answer the case questions on page 323.

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BUS 680 Week 5 Discussion Effective Facilitation (Graded 50/50)

Effective Facilitation

Reflect on a facilitated training session you experienced that affected you either positively or negatively. Describe the methods, tools, or strategies from the session that you would like to emulate, if the experience was positive, or avoid, if the experience was negative.

Analyze the facilitated session in terms of the characteristics of adult learning and effective facilitation that you have learned about in the course and course readings. Then, explain the role the training played in improving your individual performance and whether or not the learning objectives and design supported overall organizational improvement.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

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BUS 680 Week 5 Discussion Engaging Participates (Graded 50/50)

Engaging Participates

Conduct research to identify techniques for maintaining participant interest in training. List a minimum of three specific techniques not found in the Blanchard and Thacker (2013) text and give a short explanation of each. Explain how these techniques can be used to deliver effective training, noting the learning style to which each technique appeals. Compare these three techniques with those identified in the course text, noting any differences or similarities.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

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BUS 680 Week 5 DQ 1 Resistance to Training

Resistance to Training. The vice-president of human resources asked you, the director of training, to develop a sexual harassment training program for the company. During your needs analysis you discover that most of the executives do not believe they need this training and do not plan to attend.

You identify a couple of instances in which an executive’s behavior seems bordering on sexual harassment. You discuss your findings with the VP, who asks you to come back with a strategy for dealing with the resistance to training. Develop your response and present it in your discussion forum. Respond to at least two of your classmates’ postings.

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BUS 680 Week 5 DQ 2 KSAs

KSAs. Find a recent article (no more than a year old) that identifies KSAs that will be critical for managers in the immediate future. Provide a summary of the article and discuss its management development implications in your discussion forum. Respond to at least two of your classmates’ postings.

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BUS 680 Week 5 Exam (Graded 50/50)

Question 1

1 / 1 pts

When a(n) _____ analysis is conducted for strategic planning, it is a major undertaking.  The _____ and relevant strategies that have been identified in the strategic plan are an indication of where the firm wishes to be.

Operational; goals

Performance; person analysis

Operational; organizational

!

Organizational; mission

Question 2

1 / 1 pts

_____ are measures of the trainee’s perceptions, emotions, and subjective evaluations of the training experience.

Value outcomes

Organizational results

Job behavior outcomes

Learning outcomes

!

Reaction outcomes

Question 3

1 / 1 pts

The authors use the acronym KSA to refer to what?

Knowledge skills and abilities

Knowledge, strategy, and aptitude

!

Knowledge, skills, and attitudes

Keep it Simple, and have the right Attitude

Question 4

1 / 1 pts

Which of the following is most appropriate for training interpersonal skills?

The ice breaker

The business game

The simulator

The case study

!

Behavior modeling

Question 5

1 / 1 pts

Organizational analysis should focus on

Mission and capital resources.

Job analysis.

Human resources and organizational environment.

!

Both A & C.

All of the above.

Question 6

1 / 1 pts

_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.

Personnel analysis

!

Organizational analysis

Goals analysis

Operational analysis

Performance analysis

Question 7

1 / 1 pts

All aspects of the training program come together in the

Evaluation phase.

Analysis phase.

Development phase.

!

Implementation phase.

Design phase.

Question 8

1 / 1 pts

When a TNA is conducted, it

Guarantees that the time and money spent on training is spent wisely.

Determines the benchmark for evaluation of training.

Provides essential information in the implementation of the strategic plan.

!

Both B & C.

Question 9

1 / 1 pts

A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a

Skill set.

Strategy.

Job analysis.

Test.

!

Competency.

Question 10

1 / 1 pts

A basic premise in Social Learning Theory is

Events can be learned without being processed.

!

A person can learn merely through observation.

A person can only learn by behaving in some way.

Consequences of behavior do not influence learning.

Question 11

1 / 1 pts

Explain the four types of evaluation outcomes identified in the text.

Your Answer:

Reaction outcomes influence how much can be learned based off the evaluations of a trainee’s emotions and/or perceptions. Learning outcomes can be determined by how learning objectives are used on the job and how successful trainees are at performing the job.

Behavior outcomes are measured by how behaviors are transferred to the job and can be identified during a TNA and with performance gaps identifications. Organizational results exist when there are changes in the organizational outcomes that causes training to occur, such as a high turnover rate, excessive production of certain material, low productivity, etc.

Question 12

1 / 1 pts

Succession planning for top executives is very time consuming and expensive to initiate, so many organizations do not have one in place. Also, it is suggested that all the time preparing excellent candidates only results in them leaving the organization if they are not selected for the promotion, which means you helped groom an executive for your competition. Explain why, even given the above, it is a good idea to have such a program in place.

Your Answer:

Succession planning is very important because it allows top executives to select employees that can be developed to carry and fill the responsibilities of each role within the organization. This covers positions that may be filled once employees decide to retire, transfer to another company, or quit voluntarily. That way, individuals that are groomed for specific roles and are chosen to take those positions if a vacancy becomes available. Not having this in place causes more tie lost than creating it from the start.

Question 13

2 / 2 pts

Describe how the model of training processes serves as a problem solving tool. Include a brief explanation of each of the five phases.

Your Answer:

The training process consists of the following five phases: Analysis, design, development, implementation, and evaluation. The analysis phase (or TNA) identifies performance gaps in the organization and the need for training. Performance gaps can be anything from low productivity or high grievance rates.

Design phase is where the creation of training objectives are presented, based off the needs for training in the analysis phase with the possible limits and supports. The development phase forma instructional strategy for training that corresponds with the previous phase and the training objectives.

Implementation phase puts all of the prior phases together to perform a dry run before actually holding a training class. Lastly, the evaluation phase is the outcome and process evaluation where the effects of training has on the trainee and the organization and how successful the process of achieving the objectives were are realized.

Quiz Score: 14 out of 14

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BUS 680 Week 5 IMP Case Analysis

IMP Case Analysis. Read the Case Analysis: All it Takes is for Good Men to do Nothing on pages 421-422 and answer the case questions on page 422.

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BUS 680 Week 6 Discussion Training Effectiveness (Graded 50/50)

Training Effectiveness

Reflect on and explore the reasons why evaluation is critical to training success. Discuss the reasons evaluation is critical to effectiveness of training. Explain the connection between organizational improvement and training effectiveness.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

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BUS 680 Week 6 Discussion Training Evaluation (Graded 50/50)

Training Evaluation

What is the relationship among Kirkpatrick’s four levels of evaluation? Would you argue for examining all four levels, even if your boss suggested you should look only at the last one (results) and, that if it improved, you would know that training had an impact? Provide at least one example (e.g., tool, device, etc.) that would be used to gather evaluation data at each level.

Your initial post should be 250 to 300 words. Use this week’s lecture as a foundation for your initial post. In addition to the Blanchard and Thacker (2013) text, use at least one additional scholarly source to support your discussion.

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BUS 680 Week 6 DQ 1 Evaluating Learning

Evaluating Learning. Read the articles assigned for this week. Discuss the elements of evaluation and why they are important. Also, discuss the return on investment (ROI) for the organizations. Is training worth the cost? You may include your personal experiences in your response. Respond to at least two of your classmates’ postings.

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BUS 680 Week 6 DQ 2 Final Paper Summary

Final Paper Summary. Share the abstract of your Training and Development Paper in your discussion forum. When responding to your classmates’ postings, ask well thought-out questions and provide critical feedback that could help them make final improvements to the final draft of their paper. Respond to at least two of your classmates’ postings.

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BUS 680 Week 6 Final Paper

Focus of the Final Paper

Each person must complete a research paper addressing one of the following topics or a mutually agreed upon topic between the student and instructor:

§ Training Needs Analysis

§ Training Strategies for Small and Medium Sized Businesses: One Size Doesn’t Fit All

§ Management Development Techniques

§ Training Evaluation: New Techniques and Strategies

§ The Learning Organization: Three Companies That Have Made it a Reality

§ Technical Training: A “How To” Guide to Enhancing Technical KSA’s

§ Other topic approved by instructor

These papers are to reflect the current “state of the art” in the area and should reflect both academic and professional (practical) orientations. The paper should review the available research, discuss the implications of that research for the topic area, and provide conclusions. The paper should be organized into the following areas:

1. Introduction: The area of research should be described and the purpose of the research. That is, describe the topic area in terms of (1) its relationship to training and (2) what you want to be able to contribute to the training literature by writing this paper.

2. Review of the literature: Organize the literature into logical streams of thought related to your topic area. Within each of these areas summarize what the literature has to say. Be sure to indicate in your discussion whether the information is based on empirical data or just the opinion of the author.

3. Implications of the literature: Again, organize the implications of the literature in a manner that logically builds the case for your conclusions (which you will present in the next section). For each of your implications be sure to reference the literature related to that implication.

Be sure to indicate whether the implication is one that has already been made in the literature or if this is one that is original to you. You should identify in this section important areas related to your topic that are missing from the literature.

4. Conclusions: This is where you tie all the pieces together. Make sure your conclusions are organized in a logical order that states what you have concluded relative to the purpose of your paper.

Be sure that these conclusions are justified. For example, conclusions based upon empirical fact have more weight than those based upon opinion. Opinions shared by many in the literature have more weight than those of only one author

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BUS 680 Week 6 Final Paper The Training Program (Fabrics, Inc) (Graded 225/250)

Week 6 Final Paper

The Training Program (Fabrics, Inc.)

Presented at the end of Chapters 4, 5, 8 and 9 of the Blanchard and Thacker (2013) text, are examples of what would be done in a real situation regarding a small business that requested training (these sections can be found in the electronic text by going to the “Summary” section for each chapter and scrolling down).

Review the Fabrics Inc. examples at the end of these chapters. These sections are labeled, “The Training Program (Fabrics, Inc.)”. Blanchard and Thacker (2013) have demonstrated the phases of the Training Process Model, from the needsanalysis to evaluation. Notice how the phases build on one another.

Chapter 4 presents the needs analysis, the beginning of a step-by-step process for developing a training program, for this small fabrications company. Chapter 5 continues with a description of the Fabrics, Inc., training program identifying the training design.

Chapter 8 provides examples of some of the training outputs, starting with the instructor’s manual and elaborates on the development and implementation steps. Finally, Chapter 9 examines the evaluation phase of the Fabrics, Inc. training.

The paper should use APA formatted headings to identify each of the following required sections:

• Abstract
• Background of Fabrics, Inc.
• Needs Analysis
• Training Design
• Development and Implementation
• Evaluation of Training
• Conclusion
• References

The paper should be 2,000 to 2,500 words in length (excluding the title, abstract, and reference page) and respond to the following prompts for each phase of the training process model:

Needs Analysis (Chapter 4)
Critique the organizational analysis conducted for Fabrics, Inc. and determine if there are other questions that should have been asked. Review the operational analysis done through the interview. Note that it was not completed. Generate some of the other questions that should be asked.

Training Design (Chapter 5)
In the design phase of Fabrics, Inc. Blanchard and Thacker (2013) only developed objectives for conflict resolution. Choose one of the other training requirements and develop three to four learning objectives. Critique the design component and identify areas that were not addressed satisfactorily.

Development and Implementation (Chapter 8)
Note that there is no discussion of Fabrics, Inc. in the development or implementation aspects of the training. List and describe additional training modules that could be developed based on the training objectives that were developed in the design phase of Fabrics, Inc.

Evaluation of Training (Chapter 9)
Evaluate the two evaluation instruments used in the Fabrics, Inc. case. Discuss how the evaluation results should be used. Be sure to address internal and external validity of the measurements.

The paper

• Must be 2,000 to 2,500 words in length (excluding title and references pages).
• Must be double spaced and formatted according to APA style as outlined in the Ashford Writing Center. (Links to an external site.)
• Must include a separate title page with the following:
  • Title of The Training Program
  • Student’s name
  • Course name and number
  • Instructor’s name
  • Date submitted
• Must include an abstract and the required headings as noted in the prompt above.
• Must use at least six scholarly sources in addition to the course text.
• Must document all sources in APA style as outlined in the Ashford Writing Center.
• Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.